FAQ

General

How do I get in touch with you?

Getting started is simple. Just go to the contact page by clicking the "Contact" tab at the top of the page, fill out the form, and I'll get a hold of you to discuss your quilt and to get the process started! 


What are your hours?

I'm flexible! Once you fill out the contact form, I'll give you a call as soon as I'm available so that we can talk about your quilt.
If you live around Cedar Rapids, I will be available for pick up or drop off appointments on Saturdays between 9am and 3pm, although I can work out a different day and time if needed.
If you ever have any other questions, send me a message on Facebook, or send me an email at charmedlifequilting@gmail.com and I will get right back to you!

 

How do I decide what quilting designs to use?

Depending on the type of quilting that you choose (take a look at the Quilting Services page), there are lots of options available.
If you want an edge-to edge-design, I have over 800 designs to choose from for my computerized system.
For custom work, I can create unique designs just for your quilt top!
You can take a look at any of the samples in the gallery. Or just head over to the Contact page and I will work with you and provide suggestions!
 

Where else can I see your work?

For a representative sample of my custom and edge-to-edge work, head on over to my Gallery. For more behind the scenes and works-in-progress, my Instagram and Facebook pages are the place to check out! If you need to see me and my longarm in action, head on over to YouTube where I am starting to load short videos of my work.
What are the prices for your services?

Prices vary depending on several factors, such as the type of quilting you would like, the density of the quilting, and the size of the quilt. The Quilting Services page provides more details about price options.

 

Do you have any discounts, giveaways or loyalty/referral programs?

Yes! Subscribe to emails or follow me on social media to get notifications of any flash sales and giveaways. Current discounts and giveaways are displayed on the Home page.
If you refer a friend to Charmed Life Quilting and they make a purchase, you will receive 5% off your next quilt and your friend will receive 5% off their first quilt.
Additionally, you will receive 10% off every 6th quilt that you order. Any level of quilting applies!
Please note that you can only apply one discount per order.
 

How do I pay for your quilting services?

For both the 50% deposit and final payment, I will send you an invoice that has a link to pay on my website. If you are a local client, I can also take cash, check, or credit card payment during your drop-off and pick-up appointments.

 

What payment methods do you accept?

For Quilting Services:
  • Most major credit cards
  • Direct Bank payments
  • Paypal
  • Check (Local only)
  • Cash (Local only) 

For my Shop:

  • Most major credit cards
  • Amazon Pay
  • Paypal

How do I prepare my quilt top to be quilted?

Head on over to the Quilt Prep page for more details on how to make sure your quilt is properly prepared to be quilted. 

 

How do I prepare my backing?

Head on over to the Quilt Prep page for more details on how to make sure your backing is properly prepared. 

 

What batting should I use?

I recommend Quilters Dream Cotton or Quilters Dream Blend (80/20 cotton-poly), which I have on hand.
If shipping your quilt, purchasing from me will save you space, weight, and cost. Also, that means no crawling around on the floor to measure and cut your batting!

I carry 120" rolls so that you don't have to piece any batting together or have any waste. I cut all batting to the most economical size for your quilt.

Select Loft is Quilters Dream mid loft batting, perfect for stitch definition and a snugly quilt!
You can also provide your own batting of any brand, as long as it is suitable for machine quilting.
 

What thread do you use?

Superior Threads So Fine #50, MicroQuilter #100, and Bottom Line #60. Occasionally I will use Isacord Solid embroidery polyester thread or Aurifil #50 cotton thread if the quilt top calls for it! These brands have proven to give me the best results and are very strong. They also come in so many beautiful colors! 

 

Any important policies or disclaimers I should know about?

  1. Fullness Disclaimer - Fullness and/or puckers within a quilt and its borders cannot be quilted out. I cannot guarantee that puckers and tucks won’t be sewn in. In some cases excessive fullness in borders may result in the quilt corners not being square. The flatter your quilt top is, the better the finished quilt will be.
  2. Mechanical Disclaimer – Please be aware that longarm machines are mechanical devices. Although I do my utmost to ensure perfect results every time, on very rare occasions mechanical problems can occur which may cause minor damage to a quilt top and/or backing.
  3. Pets Disclaimer - Quilting is done in a home with pets. All client quilts and batting will be stored in a pet free room. Every effort is made to create a pet free environment - including using a robot vacuum daily!
  4. Human Disclaimer - All effort is made to make your quilt as perfect as possible. However, I am only human and you are purchasing a hand crafted service. Variations in quilting are normal and expected.
  5. Photo Disclaimer - Charmed Life Quilting reserves the right to photograph your completed quilt and use the photo on the Charmed Life Quilting website and other social media. Credit will be given if the client wishes, otherwise client privacy is protected! If you wish to opt out of photography, please let me know during the initial consultation!
  6. Payment Disclaimer - By paying the 50% deposit, you are indicating that you have read and understood these disclaimers. As well, you have reviewed and authorize the invoiced work to be completed on your quilt by Charmed Life Quilting. You understand that you are financially responsible for the cost of services as stated. If the quilt is displayed in a show or publication, you agree to credit the machine quilting to Charmed Life Quilting.

 

Out of State

I don't live in Cedar Rapids, Iowa and I want you to quilt my quilt. What's the process?

  1. I will call you on the phone number you entered on the contact form to discuss quilting designs, thread, quilt use, prices, policies, shipping, and payment.
  2. Once we have designed your quilt together, I will send you an invoice with all services listed. A 50% deposit is required before I can start working on your quilt.
  3. Ship me your quilt! I will send you an email once it has arrived.
  4. Quilting is complete! I will send you a final invoice for the final, remaining payment of services.
  5. Once final payment is received, I will ship your quilt back to you and send you an email with tracking information.

 

How do I ship my quilt to you?

First, contact me so that we can discuss your quilt. Once you have your first invoice, you can ship your quilt to me. 
Place your quilt top in a zippered plastic bag to make sure it doesn't get dirty or damaged during shipping. Please make sure to get tracking and insurance when you ship your quilt!

 

How much do you charge to ship my quilt back?

I charge a flat return shipping fee of $25, which will be listed on all invoices, with $10 per additional quilt in the package.

 

Your quilt will be packaged in a plastic shipping bag to make sure it stays clean on the way home. $50 of insurance will be included on all shipments. Please let me know if additional insurance is needed and an additional charge will be added to your total shipping costs.